Trade Terms


PRICE & DISCOUNT:
You can view our products line up, availability and prices on the website. The catalogue and order list in pdf can also be downloaded from the Dealer Resources Page.
We offer 40% discount on the MSRP to the hobby retailers. (Non Kinetic item subject to condition

ORDER PROCESSING



  1. Please register your account at us.kineticmodel.com. You will then receive New Account Registration email from us. Next, our customer service will contact you for follow up.
  2. Orders shall be made online by adding items to the cart, then press the “checkout” button and review content and press the “place order” button to confirm the order.
  3. We will review the order and send you the invoice.
  4. After payment, we will ship out the order via our shipping partners.

PAYMENT:



We accept Visa, MasterCard, bank transfer or checks.
You can pay by Visa or MasterCard via our online payment gateway.
You can safely enter your entire credit card number via our Bank's secure server, which encrypts all submitted information. The credit card information transfer is directly between you and our bank through secure server. KineticModel.com support the Verified by Visa program which provides an extra level of protection for online shopping. All charges paid via Visa/Master Credit Card will be in Hong Kong Dollars. We use the exchange rate of US$1 = HK$7.8.

Alternatively, you can fax us your credit card information with signature using our form to complete the order.
Bank transfer details:
Bank Name: Citibank N.A.
Account Name: Kinetic Model North America LLC
Account Number: 6799149259
Swift: CITIUS33
Routing Number: 021000089

Checks:
Checks should be payable to Kinetic Model North America LLC. Please mail checks to:
c/o KINETIC MODEL NORTH AMERICA LLC
5839 SW 21st Street, Topeka, KS 66604 USA

SHIPPING:
Shipping charges will be shown in the cart.

We offer FREE shipping charges for orders over US$500 for US orders


We ship orders via UPS Ground or Fedex to USA.
The delivery transit time will be 4 to 10 working days.

CUSTOMER SERVICE:
Please contact us at salesusa@kineticmodel.com for any queries, feedback or the parts replacement.

 

We reserve the right to change all prices, photos and descriptions at any time without notice. KineticModel maintains no responsibility for unintentional errors.
In the event of the typographical error or incorrect information of pricing and product on our site, we shall have the right to refuse or cancel any such orders and correct any disparities at its sole discretion whether or not the order has been confirmed.

These terms and conditions are subject to change without prior written notice at any time, in KineticModel's sole discretion

 

KineticModel North America LLC 2021